Privacy Policy

Last updated: November 2025

1. Introduction

QmNutri operates under the business name QmNutri, located at 12 Hlavná Street, Košice 040 01, Slovakia. We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and Slovak data protection laws.

2. Information We Collect

2.1 Personal Information

When you book a consultation or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Preferred consultation date and time
  • Information about your wellness interests and questions

2.2 Consultation Information

During consultations, we may collect information about:

  • Your current use of dietary supplements or skincare products
  • Lifestyle factors relevant to nutritional guidance
  • Your wellness goals and preferences

2.3 Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website

3. How We Use Your Information

We use your personal information to:

  • Schedule and conduct nutritionist consultations
  • Provide personalized nutritional guidance
  • Send confirmation emails and consultation reminders
  • Respond to your inquiries and requests
  • Improve our services and website experience
  • Send informational emails about our services (if you opted in)
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you agree to receive consultations or marketing communications
  • Contract Performance: To provide consultation services you requested
  • Legitimate Interest: To improve our services and maintain business operations
  • Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Email service providers, appointment scheduling tools, and website hosting services that assist in our operations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. International Data Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place as required by GDPR.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our consultation services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Typically, we retain consultation records for 7 years from the last consultation date, unless a longer retention period is required by law.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data under certain circumstances
  • Right to Restriction: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at [email protected] or +421 55 671 23 40.

9. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates when changes were last made. We encourage you to review this policy regularly.

14. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, contact us:

QmNutri
12 Hlavná Street
Košice 040 01, Slovakia
Email: [email protected]
Phone: +421 55 671 23 40

15. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Slovak Data Protection Authority:

Úrad na ochranu osobných údajov Slovenskej republiky
Hraničná 12
820 07 Bratislava 27
Slovakia